Terms And Conditions
STANDARD TERMS AND CONDITIONS
1. INSTALLATION WORK:
a) Where work is to extend or modify existing circuits, costs quoted assume that the existing installation is in adequate condition and complies with minimum current regulations. Any works found required to bring the necessary parts of the existing installation up to standard will be at additional cost.
b) Where carpet or flooring coverings may require lifting to allow concealed installation work, with best endeavours being made to avoid damaging them and to refit them to an acceptable standard. However, consideration of employing a specialist fitter may be prudent, at your cost to effect a fully satisfactory reinstatement.
c) Where furniture or other items need to be moved before commencing works, no responsibility is accepted for damage caused.
d) Where agreed before hand an extra charge for chases to walls etc to be re-filled can be arranged outside of quotes for the electrical work.
e) All endeavours will be made to undertake installation work to a clean standard, using dust sheets and vacuum cleaning equipment as necessary. However, dust is inevitable. Where agreed before hand and at extra charge, we can provide a cleaning service if requested.
f) For property rewires the property must not be inhabited or furnished without prior agreement.
2. EXCLUSIONS:
a) Clearing and / or moving of furniture and other items blocking access to work areas are not included.
b) Except where detailed, builders work (creating of holes larger than 50mm diameter, creating of support structures, etc) are not included.
c) Re-decoration and final making good is excluded from quoted costs, unless specifically detailed as included within the quote.
d) Removal from site and disposal of rubble and general waste is not included. However, this can be provided at extra cost.
3. EXTRAS AND VARIATIONS:
a) All extras and variations must be agreed in writing prior to commencement. These can otherwise be charged in addition to the quote.
4. PRICING:
a) The costs quoted assume continuous and unhindered access to the site by prior arrangement with you.
b) The customer continues to grant and facilitate the agreed and necessary access to the premises being worked on if the originally stipulated duration of the contracted works is to remain valid. Unless stated otherwise, the standard working hours between the hours of 09:00 hrs – 17:00 hrs Monday to Friday inclusive. Access may be required outside these hours to complete works on time as set out in the contract thus access may be required from 08:00 hrs – 20:00 hrs.
c) Any additional work not covered in the quoted costs will attract additional time charge rate of £55.00 per hour plus materials cost.
e) All figures quoted are valid for a date of 30 days from the date of the estimate or quotation.
f) You have a cooling off period of 7 days from accepting a quote from us or the length of time to the commencement of works if less than 7 days. Greater than 7 days could lead to a cancellation fee.
5. DEVIATIONS FROM BUILDING REGULATIONS AND BS7671:M
a) All work where applicable, will be executed fully in compliance with applicable Building Regulations and BS7671 in force at the time of the work, particularly in respect of work in dwellings to allow the legal Part P obligations to be met. Where a deviation from such regulations, a written instruction and record will be required.
6. DESIGNS, DRAWINGS AND SPECIFICATIONS
a) You shall be responsible for the accuracy of any designs, specifications and other data, which you or your employees or agents supply to us, which we use in connection with the Services, even if we examine, inspect or comment upon them. You will hold us harmless against any liability to a third party which we may incur as a result of carrying out the Services in accordance with your instructions or your designs, drawings, specifications or other data.
7. RISK AND TITLE OF GOODS AND PROPERTY:
a) The risk in all goods supplied shall pass to the Client upon delivery.
b) All goods supplied shall remain the property of Samsons electrical services until all sums due have been paid in full.
c) The client is responsible for ensuring that the property is insured for the duration of the installation work.
8. WARRANTEE:
a) Samsons Electrical Services warrants its installation work to be defect free for a period of twelve months from invoice date. Such cover does not extend to goods not supplied by Samsons Electrical Services, physical damage to products, or any instance where the original installation has been altered or tampered with subsequently by third parties.
9. PAYMENT:
a) Unless agreed in writing payment in full must be made on completion of the specified works to Samsons electrical services.
b) Stage payments will be requested by prior arrangement where planned works take longer than 14 days or are over £2000. We reserve the right to request from you stage payments in the instance where works take longer than 14 days.
c) We reserve the right to charge interest on invoices that remain unpaid 30 days after the invoice date. Our standard interest rate is 8% per annum. The Late Payment of Commercial Debts (Interest) Act 1998 and Late Payment of Commercial Debts Regulations 2002 apply. Any queries regarding invoices should be raised within 7 days of the invoice date.
d) The customer shall be liable to pay all costs, fees, disbursements and charges including legal fees and costs reasonably incurred by the Samsons electrical services in the recovery of any unpaid invoices regardless of the value of the claim.
10. DISPUTE RESOLUTION:
a) In the event of a dis
pute, mediation is to be the preferred method of resolution.
b) Payment for full contract amount to be paid within 14 days of completion regardless of any unresolved disputes, otherwise subject to 8%APR until paid in full.
c) Where we use sub-contractors to complete tasks out of our description (i.e. joinery, plastering, decorating etc.) we do so in good faith. However, any problems that require a resolution will need to be done so with them directly. We do not guarantee the work of others.
d) In the unlikely event of a complaint, any remedial works will be undertaken by Samsons electrical services or selected sub contractors. We do not pay for others to complete such tasks.
1. INSTALLATION WORK:
a) Where work is to extend or modify existing circuits, costs quoted assume that the existing installation is in adequate condition and complies with minimum current regulations. Any works found required to bring the necessary parts of the existing installation up to standard will be at additional cost.
b) Where carpet or flooring coverings may require lifting to allow concealed installation work, with best endeavours being made to avoid damaging them and to refit them to an acceptable standard. However, consideration of employing a specialist fitter may be prudent, at your cost to effect a fully satisfactory reinstatement.
c) Where furniture or other items need to be moved before commencing works, no responsibility is accepted for damage caused.
d) Where agreed before hand an extra charge for chases to walls etc to be re-filled can be arranged outside of quotes for the electrical work.
e) All endeavours will be made to undertake installation work to a clean standard, using dust sheets and vacuum cleaning equipment as necessary. However, dust is inevitable. Where agreed before hand and at extra charge, we can provide a cleaning service if requested.
f) For property rewires the property must not be inhabited or furnished without prior agreement.
2. EXCLUSIONS:
a) Clearing and / or moving of furniture and other items blocking access to work areas are not included.
b) Except where detailed, builders work (creating of holes larger than 50mm diameter, creating of support structures, etc) are not included.
c) Re-decoration and final making good is excluded from quoted costs, unless specifically detailed as included within the quote.
d) Removal from site and disposal of rubble and general waste is not included. However, this can be provided at extra cost.
3. EXTRAS AND VARIATIONS:
a) All extras and variations must be agreed in writing prior to commencement. These can otherwise be charged in addition to the quote.
4. PRICING:
a) The costs quoted assume continuous and unhindered access to the site by prior arrangement with you.
b) The customer continues to grant and facilitate the agreed and necessary access to the premises being worked on if the originally stipulated duration of the contracted works is to remain valid. Unless stated otherwise, the standard working hours between the hours of 09:00 hrs – 17:00 hrs Monday to Friday inclusive. Access may be required outside these hours to complete works on time as set out in the contract thus access may be required from 08:00 hrs – 20:00 hrs.
c) Any additional work not covered in the quoted costs will attract additional time charge rate of £55.00 per hour plus materials cost.
e) All figures quoted are valid for a date of 30 days from the date of the estimate or quotation.
f) You have a cooling off period of 7 days from accepting a quote from us or the length of time to the commencement of works if less than 7 days. Greater than 7 days could lead to a cancellation fee.
5. DEVIATIONS FROM BUILDING REGULATIONS AND BS7671:M
a) All work where applicable, will be executed fully in compliance with applicable Building Regulations and BS7671 in force at the time of the work, particularly in respect of work in dwellings to allow the legal Part P obligations to be met. Where a deviation from such regulations, a written instruction and record will be required.
6. DESIGNS, DRAWINGS AND SPECIFICATIONS
a) You shall be responsible for the accuracy of any designs, specifications and other data, which you or your employees or agents supply to us, which we use in connection with the Services, even if we examine, inspect or comment upon them. You will hold us harmless against any liability to a third party which we may incur as a result of carrying out the Services in accordance with your instructions or your designs, drawings, specifications or other data.
7. RISK AND TITLE OF GOODS AND PROPERTY:
a) The risk in all goods supplied shall pass to the Client upon delivery.
b) All goods supplied shall remain the property of Samsons electrical services until all sums due have been paid in full.
c) The client is responsible for ensuring that the property is insured for the duration of the installation work.
8. WARRANTEE:
a) Samsons Electrical Services warrants its installation work to be defect free for a period of twelve months from invoice date. Such cover does not extend to goods not supplied by Samsons Electrical Services, physical damage to products, or any instance where the original installation has been altered or tampered with subsequently by third parties.
9. PAYMENT:
a) Unless agreed in writing payment in full must be made on completion of the specified works to Samsons electrical services.
b) Stage payments will be requested by prior arrangement where planned works take longer than 14 days or are over £2000. We reserve the right to request from you stage payments in the instance where works take longer than 14 days.
c) We reserve the right to charge interest on invoices that remain unpaid 30 days after the invoice date. Our standard interest rate is 8% per annum. The Late Payment of Commercial Debts (Interest) Act 1998 and Late Payment of Commercial Debts Regulations 2002 apply. Any queries regarding invoices should be raised within 7 days of the invoice date.
d) The customer shall be liable to pay all costs, fees, disbursements and charges including legal fees and costs reasonably incurred by the Samsons electrical services in the recovery of any unpaid invoices regardless of the value of the claim.
10. DISPUTE RESOLUTION:
a) In the event of a dis
pute, mediation is to be the preferred method of resolution.
b) Payment for full contract amount to be paid within 14 days of completion regardless of any unresolved disputes, otherwise subject to 8%APR until paid in full.
c) Where we use sub-contractors to complete tasks out of our description (i.e. joinery, plastering, decorating etc.) we do so in good faith. However, any problems that require a resolution will need to be done so with them directly. We do not guarantee the work of others.
d) In the unlikely event of a complaint, any remedial works will be undertaken by Samsons electrical services or selected sub contractors. We do not pay for others to complete such tasks.
